Why does premiere pro crash opening a project

Follow Report. Community guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more. Ann Bens. Adobe Community Professional , May 21, May 21, Jump to latest reply.

In Response To frpap. That being said, I've strangely been able to open the project file after several attempts sometimes 1, sometimes 2 or 3 through these steps: 1. Dupiclate the current project file into a new one in the same location 2. Select "OK" and project closes 3. Select most recent project file 4. Repeart steps 2 and 3 until sucessful load.

In Response To Ann Bens. Thanks for the tip. Sadly, the problem persists. Correct answer by Ann Bens. This is not the correct answer. There is no answer to this issue. I am also having this same issue.

Jye Talbot. If you're not able to fix the issue and need help, you can share information about your crash issue and crash log to help Adobe resolve the issue for you. For more information, see How to submit crash reports for Digital Video applications.

You can also participate in our support community to find answers to some common questions or issues or share your ideas. We'd love to hear from you! Legal Notices Online Privacy Policy. Buy now. Why is my Premiere Pro app crashing on launch? Fix common crash issues in 6 simple steps. Check current and trending known issues resulting in app to crash on launch. Update to the latest Premiere Pro version that provides better product stability as we fix product issues.

If importing your work as new projects work for you, then you can try importing every work until you want to add something to existing work. Before updating drivers and reinstalling applications, check whether the thermal management drivers on your computer is not causing the issue.

Whenever your computer heats up due to computation, the thermal management drivers come into action and kill the applications which might be causing the heat surge. In such case, you should check your computer yourself for potential Thermal Management drivers like one intel install, uninstall them and retry launching application. One possible way to fix the issue is to change and customize font settings to default in Adobe Premiere Pro.

Sometimes, enabling default font in Adobe Premiere Pro might cause conflict issue so in such case, you can try some other font rather than the default one and check if it works for you.

Before updating graphics card drivers, try deleting configuration JSON file that save preferences and configuration. Once done, re-launch Adobe Premiere Pro and check if it works for you.

Updating graphics card driver to latest update version can resolve the issue. Step 1: Open your browser and download the latest graphics card driver for your graphics card model according to your operating system version like Windows bit or bit.

Follow on-screen instructions to install downloaded driver. If the issue is still persist, then you can try to fix the issue by uninstalling and then reinstalling Adobe Premiere Pro software in computer. Step 3: After restart, download and install the latest version of Adobe Premiere Pro software from Adobe official site and once installed, re-launch Adobe Premiere Pro and check if the error is resolved.

For any suggestions or queries, please write on comment box below. You must be logged in to post a comment. How to fix My Premiere Project keeps crashing issue in Windows 10? Check your PC for malware your antivirus may miss and get threats safely removed with Auslogics Anti-Malware. You can check for any third-party software that you think might be causing Premiere Pro to repeatedly crash and disable it, then relaunch your Premiere Pro app. If the issue vanishes after disabling such software, you can be sure that the program was causing the problem.

Note: If disabling these applications still fails to stop the crashes, you can close all other open applications and keep only Premiere Pro open. Once Premiere Pro feels the overheating of the computer, it may crash without warning. If this is the case, cooling your device down can help save the day. In most cases, an outdated or broken graphics driver is the main cause of Premiere Pro crashing issues.

It is important to keep your graphics driver up to date because graphics card manufacturers such as Intel, Nvidia, and AMD keep updating their graphics drivers to fix bugs in previous driver versions and enhance their performance. Note: Download Auslogics Driver Updater to update all drivers on your PC in one click to prevent device conflicts and ensure smooth hardware operation.

If turning off GPU acceleration has not solved the Premiere Pro crashing problem, you may need to reset your preferences. Unstable PC performance is often caused by outdated or corrupt drivers.

Auslogics Driver Updater diagnoses driver issues and lets you update old drivers all at once or one at a time to get your PC running smoother. Adobe acknowledges that resetting your preferences can help stop Premiere Pro from crashing.

Sometimes, corrupted media cache files trigger the Premiere Pro crashing issue. The Media Cache is temporary storage that stores media files imported into Premiere Pro.