Delta touch faucet how does it work

Some models of the delta faucet come up with a power adaptor which gives power to the sensor and the LED. If you want to turn off the touch feature, you need to cut off the power supply. In this case, what you need to do is just unplug the power supply cable.

Faucets use a minimum amount of electricity. Just remove the power cord and your faucet will remain analog until you connect it again.

Delta faucets come up with a solenoid attached with removable clips. If you want to deactivate the touch feature, you need to remove the solenoid. Delta faucet solenoids come up with blue clips that attach the solenoid and hold it tight. If you want to remove it, remove the clips first. At this time, make sure that your main water supply is turned off.

We have one of these kitchen faucets and purchased it as soon as it was available in We have absolutely loved it…until today…it is suddenly not working. It appears to be an electrical problem. As it was a fairly expensive faucet, we hope it is neither of these! Anyone have any suggestions?.. Can someone please help me with my faucet. Delta support has been no help. Replacing the faucet has not worked. I have a very strange problem. Touching the faucet handle works but touching the faucet neck does not.

None of the troubleshooting steps have led to why this is. I have always been fascinated by touch technology, but would love if you developed a thorough articles as this one on touch less faucets. I have seen in a previous post people claiming that the faucet is discriminating against them…what could really be the issue? He is the author or editor of over a dozen books on technology, DIY, and geek culture.

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How Touch-Tech Faucets Work. Make: Can you give us an overview of the faucets and the tech? MAKE: Are there technical challenges to this type of sensing? If the problem persists, adhere LED wire, battery wire and spout sense wire to the back of the cabinet. After you replace the batteries on your faucet and making sure they are correctly aligned, you need to locate the reset button.

It is located on the battery compartment or near it. Push the reset button to reset your faucet. After that, test the faucet and the LED light to see if everything works properly. In that case, you just need to replace the batteries, making sure they are aligned properly. During the first few days you use your faucet, a small amount of debris may be flushed out of your pipe system.

I like it a lot, except it turns on for no reason. If I am not around and had the drain plug in the sink, my kitchen might flood. The manufactured date for mine was July of Delta is sending me a new solenoid.

They did tell me the solenoid was re-designed then introduced in faucets starting in March Therefore, why is mine acting up if it has the new solenoid design? My wife thought I was crazy for spending so much money on the faucet.

The recurrent malfunctions make matters worse. Into the dog house I go; I should note it does not have a faucet, working or not. I have the same issue as DanC. Sometimes when I touch the faucet I get the blue light but no water and sometimes it works just fine.

Does anyone have any idea what is going on. I have changed the batteries with no luck. Any advice would be much appreciated.

Joe, It is probably the solenoid. Let us know how it goes. This is also a faucet with Touch2o technology — it has the lever handle attached to the body of the faucet.

Works great, only issue I have is the led is always red even when it is cold water. Love it almost two months old. No other issues except from the beginning about the led. Would love to get one within the next two weeks, if it has fewer problems than the Pilar. This is the part where a clip is used to secure the 2 connections.

In the manual, there should be an O ring in between the 2 connection but I did not see it anywhere in the packaging or in the solenoid valve. Has anyone come across a similar situation with the Touch2O? Does anyone know what I am doing wrong? Thanks in advance for any help. Aside from running into the leak, the install was quite easy and the instructions was pretty much straightforward. We have been using the touchless faucet for 6 months and have mixed feelings.

Has anybody tried to bypass the handle? Everytime we adjust the water temperature the water turns off… it is quite frustrating. If we could have the touch feature for the spout only and no sensors on the handle that would solve all our problems! Jacob, you can take the faucet handle out of the equation. This will still allow the faucet to adjust the flow, but touching it will not start and stop the water flow. Interesting to read some of the comments. I installed one of the touch faucets about a year ago.

I too was having problems with a very short battery life but that was minor compared to what happened about six weeks after the install.

At that moment when not in use, the hot water line blew off. I had noticed that when stopping the flow of water the solenoid was rather harsh. After talking to an engineer friend of mine he figured it may have been due to shock loading the line. While I am not a plumber, I have changed many plumbing fixtures over the years which till today are still holding out fine. For anyone who has this installed—do you have cats in the home?

We are considering a Delta touch for a kitchen remodel. Does anyone know why that is? I have a Delta Ashton faucet with the Touch technology. We just installed it and we have the following problem. Touching the faucet or handle fails to turn it on. Touching the battery pack housing not moving it, just touching it! Called Delta and got no help, they just walked us through the install and we could find nothing wrong.

We have the same problem. Did you ever find a solution? Any others with a solution to this situation? My faucet will not open the solenoid fully most of the time, even with fresh batteries. Even though the faucet has a lifetime warrenty, Delta will not provide customer service without a receipt. I accept responsibility for losing the receipt, but since there is a lifetime warranty, I rate Delta Customer Service as extremely poor! Due to the replacement cost, all I can do at this point is bypass the electronics as use as a standard faucet.

This is unfortunate. I would expect that Delta can see the Faucet is theirs and therefore would provide the repair. Would they offer to sell you the replacement part, even?

Hello — I have had the delta touch faucet for about 3 months and just recently it started turning itself on quite frequently when no one is anywhere near it. Can you please help me with this? What is wrong? The location of the wiring does matter.

It also could be a defective solenoid. Sometimes this happens to us if some food gets crusted around the base or something.

I have found that the location of the wiring under the sink affects the operation of the faucet. Try separating the wire from the faucet handle and the wire from the faucet itself. I have found that this works most of the time for me. My faucet is about 1 year old and it makes a chattering Loud noise and hardly any water comes out but if you keep tapping it will either give no water and makes noise or it will stop chattering and flow good.

Tired of messing with it by tapping it several times. I notice that mornings its bad and when cold out. Need help. Same problem here. Six year old faucet recently has problems with low flow, loud chattering clunking sound, have to keep tapping tapping tapping then suddenly flow comes back to normal, noise stops. I just started having this problem last week. My Contractor installed Delta Touch2o faucet two days ago. It works fine other than only one issue.

Is there any way we can avoid this? Any help will be appreciated. Is it a violent shut off? When our water is running full blast, we get a little jump in the line sound when turning it off. I would say try to move things out of the way of it. I just had this installed by a plumber.

I called Delta, and they want me to send photos so they can assess whether I need a new module. I did the assessment. Sorry to hear this. Ours is still holding up, but it does seem like Delta may have released this one before it had time to do a lot of the quality control steps necessary on the faucet.

Probably partly due to this being a relatively innovative product. The touch faucet just really is better. Had this about four months, installed by plumber. After about two weeks the thing took on a mind of its own. We changed batteries thinking that might be problems but that did nothing. Works when it wants to! Would love for it to work properly. Probably a faulty ground of some sort. The device changes the solenoid state when the resistance over the faucet changes.

Check for things that could be interfering with that note: just a suggestion, this faucet has clearly had problems. Water takes the path of least resistance. Unfortunately, so does electricity. Poor grounds are very common and can be frustrating. I would guess all these problems are possibly related to incorrect installation. Man, that ticked me off. I asked if you could help me with what I need to do to pull the electronics from the Touch so I can use my sink to get water.

I am frustrated and almost regret getting it now. Mark, This is a pretty easy one. Look under the sink. The solenoid module sits between to pipes that can be connected together without it. Take those two pipes off, join them together leaving the solenoid out and if the rest of the faucet is plumbed properly, the above-sink option will work.

It is not worth the extra money because the technology is terrible flawed. That being said I finally figure out how to completely remove the solenoid unit and thought maybe I could add a few words here to help the next person pull it out.

It really is much simpler than I thought it would be but maybe not obvious as you assume Fred so here are a couple of words of encouragement to those with the same problem.

Remove all wires going to the unit. If you remember the compression fittings that connect lines to each end of the unit they are held in place by clips that snap around the water line and hold them to the unit. Swing the clips back and unhook the lines at each end. Remove that clip and use it to snap over the newly connect water line ends. The faucet itself work great and looks good.

We had a plumber install the touch 2. Batteries seem to last about weeks. On-off function of the faucet is totally erratic. Shuts off and on when not touched. We disconnected the power and used it as a regular faucet for a while but decided to give it another shot so I reconnected it this weekend. New battery, same problems. Not a big fan of Delta. We had a Delta Pilar TouchO faucet installed about a year ago. It worked pretty well, except that it would shut off unexpectedly.

An annoyance, nothing major. After anywhere from 3 to 15 seconds, the flow normalizes. The problem seems to be getting worse with time. We have replaced batteries to no effect. I am contemplating removing the solenoid and trying to slice the line somehow. It would demote the faucet to simple manual use, I hope. We tried pulling the batteries. I did try simply removing the solenoid, but the end of the lines do not mesh and the seem proprietary.

When I put the system in manual mode per instructions in the manual the solenoid will rotate shut over time so this is not an option. Same question as Bob above.. Can anyone tell us how to easily splice the lines given the proprietary fittings? The touch feature quit last fall, even after I changed the batteries. Anyways, my faucet quit this morning and will not work. I tried to put it in manual mode per instructions on Delta web site.

Disconnect batteries, disconnect 2 spade contacts, disconnect electronics module, and momentarily connecting the battery pack. Do you have any ideas? The solenoid problem seems to be a persistent one. If you still have the receipt, I would suggest contacting Delta for warranty support. AND my friend also has had problems with hers.

WELL, now guess what is happening? The solenoid apparently is?? And Delta is of no help, unless I of course, want to send in a picture and all the parts to show them how it is installed….. Love the faucet. But it does not work for one member of the family. Is there any reason it would work for one person but not another? I converted the TouchO to a simple lever operated faucet!

No more solenoid. I am not saying you should do it too. I am just sharing. I do not claim it is the right way, or the only way.

Here is what I did. I shut the water off and removed the solenoid assembly from the line. The Delta compression fitting make that fairly easy. I removed the three screws hold the metal bracket to the plastic housing. They were difficult, I had to make sure I had the right size of screw-driver head and that the head was in good condition.

It was a fight. I removed both the spring and the small black rubber bumper from the tip of the solenoid assembly. There was no need to disturb the white gasket-ed disc in the black plastic housing.

I the I put the cylinder back in the white plastic funnel shaped piece, and reattached it as before — using the metal bracket and the three screws. Once again it was a not easy. I reattached the the solenoid unit into the faucet feed lines as before. I left the electronics disconnected.

I turned the water back on. No more stuttering, chuddering, or flow problems. I was worried it might leak, but Delta does a good job with its gaskets and seal.

If worst came to worst, I was prepared to seal the outside with epoxy. The Pilar design is great. Nice lines and all. It was the TouchO I hated. Now I get to keep my faucet. Delta needs to make a Pilar without the TouchO. Thanks for these instructions, Bob. I have had my faucet for over 5 yrs, so a warranty claim was out. I followed your steps, with one exception: I removed the spring AND the solenoid cylinder from the white plastic funnel-shaped piece.

Contrary to your process, I did NOT reinsert the solenoid cylinder nor the spring, of course. I then reassembled the unit 3 screws , and then reattached it to the water line, leaving the electronics disconnected. I am happy to report that my conclusion is the same as yours: no noise, no stuttering, no chuddering, no flow problems! We have had our touch faucet for about a year.

For several months now, I have been getting small black marks on my sink mat that only come off with magic eraser. They just smear with dish soap. They are also in the top of my brita water pitcher which makes me think that it must be coming from the new faucet. Have you had any other complaints about this or thoughts on what could be causing this? I have the same problem. The black flecks are coming from the hose connecting the solenoid to the spray head. Kitchen faucet- black flecks in water Hello, I have model SS-DST and my plumber told me to contact you about replacement hoses and cartridge.

There are black flecks coming out of the faucet as well as an awful smell. We were gone for a few days so the sink was not in use. Please let me know how I can get replacement parts. Reply: Thank you for your question. I apologize for the issue that you are experiencing. Within a couple weeks of recently installing new batteries.

The faucet started making the rattling noise and only providing a trickle of water flow. You would have to touch it on and off times to get the normal flow back. Fast foward another 2 weeks. The red light started flashing and now is solid red. Delta phone support said the solenoid was probably bad, but the warranty is not transferable, we bought this house 8 months after the faucet was installed. Not impressed.

I asked if I could just disable the touch feature and use the faucet manually. The directed me to the downloadable user manual. Just a trickle of water now. I have the faucet about 10 months, the 1st 9 months worked so well, I recently problem the batteries ran out so fast just about every 2 weeks, can someone tell me how I can use without the batteries?

Touch technology not working at all. Blue light if you touch and hold and wiggle stuff from underneath, but blue light or not, no touch technology. Water usage also varies, even on bypass.

This thing stinks. After looking online for help and reading all of the above, we are going to take it all out, and drive it back to Home Depot.

The technology could stand with some improvement. It has the feel of a product that was rushed to market without the proper development. Delta still makes good non-TouchO faucets, but I agree the fact that they have not yet managed to correct the problems with their TouchO over the years since its initial release, make s a person wonder about the company as a whole. Good luck with your next install — whichever brand you choose!

This faucet was installed Feb Today, , I installed my second replacement solenoid assembly. I was hoping for some new improved replacement parts. Replacing the solenoid assembly is not fun because it is under the sink behind the garbage disposal and plumbing. If you must have a plumber do the work your wallet will hurt. I have tried with two sets of fresh batteries and it makes no difference.

We have had the faucet for 1. The pressure problem started a few months ago. The light problem has just occurred. If the light is not coming on but the faucet turns on and off your wire from the light to the electronics may need to be pushed in fully at the control box. That is the black wire with the plug like earphones have. I would unplug that cord and plug it back in making sure that ti seats fully.

I would suspect that the intermittent pressure problem is caused by the solenoid. If Delta thinks that is your problem they will send a replacement under warranty. I just installed my Delta touch faucet.

Regarding the comments from those people who are going through batteries too quickly, I think I know what the problem is:. My wife came home and was all excited about the faucet. She turned it on with the handle, touched it off, touched it on and touched it off again. To extend your batteries lives, turn the water off with the faucet handel. Turning the faucet off at the handle will not extend battery life. Turning it off at the handle negates the purpose of a touch faucet. I have not had a battery life issue with my faucets.

I replaced batteries in the kitchen when the faucet was 1. I am thinking of purchasing an Addison Touch20, but have been concerned about its reliability prior to finding this forum. I thought that you could just use the faucet as a standard faucet if the touch capability failed, but from reading the above comments it seems that you also have to disable the touch components. Is this true or can I simply use the faucet as a normal faucet without going through those steps if I decide that the touch is more of a nuisance than an asset?

Bypassing the touch capability to use the faucet as a normal faucet is easy. Touch the faucet to turn the water on then remove the batteries. Touching the batteries will turn the water on and off the same as touching the faucet so be aware of that and remove the batteries while the water is running. With that done the faucet handle is the only thing controlling the flow. We have two Touch2o faucets and we like them except for the solenoid failures every 10 months or so.

I just purchased Delta Touch2o faucet based on this review. I installed it in about 1. I love the quality of finish and materials on this faucet.

I also loved the instructions, which made it very easy to install. I noticed that some people were complaining that the flow control handle is touch sensitive as well, which is very inconvenient in my mind.